Road accident and trauma ambulance
Spinal immobilisation, bleeding control and a trauma-trained crew — and as many vehicles as the scene needs.
704455005924×7 · Live tracking shared with your family · Published fare, no surge
While the ambulance is on its way
- 1
Call now. Give the exact location.
On a highway, give the road number, the direction of travel and the nearest kilometre stone, toll plaza or landmark. In a city, give the pin code and a landmark. Say how many people are injured.
- 2
Do not move the injured.
Unless there is fire or oncoming traffic, leave them where they are — moving someone with a spinal injury can cause permanent harm. Press firmly on heavy bleeding with cloth and keep pressing.
- 3
Make the scene safe and visible.
Switch on hazard lights, put someone well up the road to warn traffic, and send someone to flag the ambulance in. Keep the phone free for the crew.
Call immediately if you see any of these
- —Heavy or spurting bleeding
- —Unconscious or confused casualty
- —Difficulty breathing after impact
- —Neck or back pain, or numbness in the limbs
- —Obvious limb deformity or a crush injury
- —More than one person injured
- —A pedestrian, cyclist or two-wheeler rider hit by a vehicle
Do not drive the patient yourself if an ambulance is on the way. A moving ambulance can begin treatment; a private car cannot.
What arrives when you call
Spinal immobilisation
Cervical collars, scoop stretcher, spine board and head blocks, so the patient is stabilised before extrication rather than after it.
Haemorrhage control
Pressure dressings, tourniquets and trauma dressings carried as standard, because uncontrolled bleeding kills faster than almost anything else at a road scene.
Splinting, oxygen and advanced airway
Limb and pelvic splinting, oxygen, suction and advanced airway equipment, with monitoring running from the moment the crew reaches the casualty.
Multiple vehicles for multi-casualty scenes
One call brings the number of vehicles the scene actually needs, positioned on the side of the carriageway the casualties are on.
From your door to the hospital bed
Assigned in 60 seconds
Vehicles are assigned on live travel time and on which side of a divided road the scene is, which on a highway is the difference between arriving and watching from across the median.
Triage on scene
Where there are several casualties, the crew triages and treats in order of severity rather than in order of who is nearest the road.
Stabilise, then extricate
Immobilisation and bleeding control come before movement. Speed at this step costs more than it saves.
Trauma centre chosen for capability
Serious trauma goes to a hospital with surgical and imaging capability, pre-alerted with the mechanism of injury and the patient's status en route.
Handover, with the paperwork handled
Clinical handover at the bed, and our team helps the family through the medico-legal formalities that follow a road accident rather than leaving them to work it out.
Road Trauma Ambulance
Questions people ask on the call
What should I do first at an accident scene?
Call for an ambulance and make the scene safe. Do not move the injured unless they are in immediate danger, control heavy bleeding with firm continuous pressure, and give the dispatcher the exact location and the number of people injured.
Can you send more than one ambulance?
Yes. Tell the dispatcher how many people are hurt and we assign the number of vehicles the scene needs, along with the receiving hospitals that can take them.
Do you attend highway accidents outside city limits?
Yes. We operate across the cities we serve and the highway corridors between them, including the fog-season stretches where multi-vehicle collisions are common. Give the road number, direction and nearest kilometre marker.
Will helping an accident victim create legal trouble for me?
Indian law protects good-faith bystanders who help accident victims. Calling for an ambulance and applying pressure to a wound are exactly what a bystander should do, and our crew takes over the moment it arrives.
What does an accident ambulance cost?
The published rate for the vehicle class and distance, quoted as a total on the call. There is no emergency premium, no night rate and no per-casualty surcharge, and every transfer gets an itemised receipt for insurance or claim purposes.